Developments

Good service and thank you to Teagan for everything she is doing. She responds immediately to issues and never waits. Always proving excellent service.

Generally ok to deal with - experience made exceptionally better thanks to one of their employees Barry! Easy to contact, reactive and a good communication channel between the tenant and landlord.

Quick work, fast turnaround and a team of professional managers, team Pastor found a good tenant for my apartment in a very short time. Highly recommended!!

It has been a pleasure to work with Philip Cook; very personable, great communication with a very professional service

I am a Hong Kong buyer and would like to write to thank for Simon Green’s dedicated and prompt service in assisting my flat hunt in Central London. Although I end up buying another apartment, I am truly impressed with Simon’s professionalism and efficiency in his work. His friendliness and cultural sensitivity to his client brings a plus to your firm.

I was highly impressed by the professionalism of the Pastor Group London which I recently used for the letting of a small property I have. I had known about Pastor from their long-standing track record in Monaco but did not know them in London all that well.

It was a pleasure working with this team: they are very dedicated and totally service oriented, so they don't waste client's time. I dealt with the head of the team Spencer and his 2 staff Sofie and Elisabeth who were most pleasant and helpful. I felt I got a highly personalized service instead of being one of a thousand (clients) with the mega agencies (that have so many staff, even one to call to organize appointments etc.. and so many flats to rent).

It was my first time renting a flat in London, and it was a bit intimidating. They made it very simple for me, including explaining to me every admin form I need to fill, even sending me docu-sign forms to sign by email as I was not in London. It made my life easier as an overseas landlord.

Most importantly, they are such pros, that in no time, they had rented my property... I could not believe how fast and organized they were. They first dispatched photographers at the property took beautiful pics, a bit of home staging, and very shortly after 2 or 3 viewings, I think, they called to say my flat was rented.

They were so dynamic, so fast compared to the other agents who took many days to even call for setting up photo appointments. By the time other agents were ready to send their photographers, the property was long rented and I had to tell them off and not to bother coming.

Pastor is based in Mayfair but I used their new Chelsea office as my property was in Chelsea. They totally exceeded my expectations in every respect. I now want to use them for all my real estate!!!

They are used to working with top properties and high-quality tenants and landlords. I found the lettings team cohesive and you could tell there was good team work and that they enjoy what they do. I highly recommend this group. The assignment was done to perfection.

Pastor Real Estate sets an example of how real estate agencies should act, both professionally and personally. As a young professional in London, it can be overwhelming navigating the rental market; however, Pastor provided us with support throughout each step of the process.
From scheduling the initial property visit, to checking-in and checking-out, the team (in our case, Spencer, Teagan, and Barbara) always provided extremely high quality service. Whether it be answering some basic questions regarding the property or handling any problems with the flat, they have always been very quick to handle any request.
Although not one to often write Google reviews, I would highly recommend their service to any potential tenant. Thank you!

Excellent service and branches in convenient locations. Highly recommend Pastor to anyone looking for support with letting or buying in London

We switched to Pastor Real Estate as we were not happy with the level of customer service we were receiving from our previous managing agents. Since their appointment they have surpassed our expectations, the building is now run perfectly and we can get on with living in our apartments rather than needing to be concerned with managing it.”

After years managing this building together with my fellow Directors I am utterly delighted with our Block Managers! They have repaired structural damage, improved fixtures, liaised with our Freeholder, mediated between residents as well as between residents and the shops, slashed insurance costs, coordinated access to flats for drain clearance... the list goes on.

From a personal point of view I no longer have to turn down work as I used to - for example the two productions I missed out on during the last refurbishment - or spend days seeking quotations, contractors, equipment, fixtures, which takes up lots of time and energy.

So I'm ALL for Pastor Real Estate because they're a wonderful support, have done great things for this building and taken a huge burden from our shoulders.>

I can’t recommend Pastor Real Estate enough. I wish all property managers and agents were like them.

I had a wonderful experience renting a flat from Spencer at Pastor Real Estate. He was very kind, organized, accommodating, and went above and beyond to make my transition from the US absolutely seamless. I highly recommend working with him and his team!

"Pastor Real Estate were an absolute pleasure to deal with. They make you feel as though they are fighting for your best interest and accompany you through the process by providing invaluableadvice.

Many thanks for managing our property in such a professional & efficient way. You have made being landlord very easy!

I worked with Spencer Taffurelli. Out of the 10+ agents who showed me properties, he was easily the most competent and helpful. Coming from NYC, I found it very difficult to navigate the London real estate market and Spencer made it extremely easy. He was reliable and communicative. Highly recommend working with him!

Sofie and Spencer are great, the best of the best. Very professional and amazing people. I am very happy with the level of support and help I received during this process. Also, I was highly impressed by the professionalism of the Pastor Group. It was a pleasure working with this team: they are very dedicated and totally service oriented so they don't waste client's time. Fantastic experience, highly recommended.

I have rented with Pastor over the past 3 years and have always had a great experience. They are knowledgeable, fast and keen to help, especially Spencer, Audrey and Barry. I highly recommend Pastor, they are definitely a cut above the rest to other agencies I have rented through.

Spencer has been so helpful during these last tenancy/ landlord exchanges.

I must mention a special thanks to 'Spencer' whose initiative has made the tenancy possible.

I cannot recommend Pastor Real highly enough - especially Spencer, who has been so incredibly helpful and made the whole move a calm, warm professional experience. This is our first time renting in London and thanks to Spencer and Audrey it could not have gone more smoothly.

The transaction is very professional. The company understands their craft. Above all I liked the smooth running.

Pastor Real Estate are an all-round real estate company who provide a great service, tailored to your requirements before and after an acquisition.

Pastor Real Estate truly offers a five star service. Spencer Taffurelli, Teagan Howard and Clodagh O’Sullivan are reliable, quick and a pleasure to work with. I highly recommend this trusted agency to anyone in London/Monaco.

We are writing to say a mega "THANK YOU" to Teagan at Pastor Real Estate for all you do and for making our leasing experience seamless! We are so appreciative of your responsiveness, professionalism and collegiality. Teagan, you've been super with attending to matters, keeping us up to date, ensuring we have prompt service on urgent issues, and always with a smile! It has been a real pleasure working with you and we are so glad you are a part of the Pastor team. We feel such relief knowing that when we speak with you, you will get to the bottom of issues and address these. Thanks for everything!!!

Great professional people. I have worked with Sofie Kofod; she has an amazing customer orientation attitude and she followed through all the process even after the deal was signed. Great experience, highly recommended !

“Pastor Real Estate have now advised me on multiple purchases in London, they are very knowledgeable and always come through with well thought out recommendations, being able to trust a company to handle such affairs with the upmost professionalism gives me the confidence I require when making decisions from the other side of the world.”

This is outstanding news and none of this would have happened without your wonderful assistance and kindness, Spencer. Thank you most sincerely.

Pastor is certainly the agent of choice for anyone who looks to rent a property in prime Central London, which is exactly its niche. They offer great properties and their service is friendly, professional, diligent, efficient, helpful and honest. Not a single bad surprise from the search (thanks Spencer) to the management, last minute short extensions of the contract due to circumstances related to the Covid (thanks Barry) until the checkout.

I have been renting properties in London in the past 9 years and Pastor Real Estate has been the most efficient and professional estate agency I had. Thank you Barry for your exemplar support and professionalism. I wish you and your coworkers all the best in the future.

I can’t recommend Pastor Real Estate enough. They really value their clients which is obvious in the service they provide

I am not based in the UK. So being able to rely on Pastor Real Estate to manage everything about the building from start to finish is perfect for me. We also use Pastor to let both the offices and apartments in the building, to date always achieving strong rental levels on good terms

Both Teagan and Spencer have been amazing partners for us. I have dealt with quite a few estate agencies before and Pastor has been by far my best experience.

Always a pleasure working with Teagan and the team.

It has been a pleasure to have interactions with you. You are by far the best agency in London.

Thank you for always been so helpful

Many thanks for all your help over the last two years - Alix and I just wanted to email to say the level of service we received from you was fantastic and we're really grateful for this. We've rented multiple places across London over the years but the experience with Pastor Real Estate was by far the best we've had.

Spencer did a fantastic job - very reactive and professional I highly recommend him if you want to find a new place for a living.